Your Questions Answered
Welcome to our FAQ page! Here, you can find clear answers to your questions about our services and offerings. We’re here to help you navigate our rail solutions with confidence.
Common Questions
Every railroad operation is unique. These answers provide general guidance on how Top Rail Solutions supports customers and industry partners. For specific needs, our team works directly with you to develop the right solution.
Railcar Storage
Top Rail Solutions manages more than 26,000 railcar storage spaces across the North American rail network, including locations on railroads, industrial parks, and private and municipally owned track.
Yes! A Take-or-Pay agreement allows you to reserve storage capacity in advance, giving you guaranteed access and greater confidence when planning your rail operations.
Joining our Storage Blast membership program for Top Rail Solutions’ HOT Locations is simple! Just go to the ‘Storage’ Page on our site, add your teams’ emails, and submit. We’ll take care of the rest.
Yes. Needs change, and we are here to help. Depending on the storage location, Top Rail Solutions can coordinate transloading, cleaning, mechanical repairs, and other value-added services. We also review outbound railcars for mechanical needs and can assist with arranging the necessary work before release.
Top Rail Solutions partners with railroads, terminals, and track owners/operators to help identify storage opportunities and connect available capacity with customer needs.
BackOffice Services
Top Rail Solutions supports railroads, rail-related organizations, governing agencies, mechanical providers, railcar cleaning companies, and other industry partners requiring specialized operational support.
Services may include revenue accounting, customer service, auditing, reporting, training, and administrative support. Solutions are customized based on each organization’s needs.
Yes. Top Rail Solutions can provide supplemental support, training, or become an extension of your team, depending on the level of assistance needed.
Each solution is tailor fit by customer and location.
Freight & Fleet Management
Top Rail Solutions helps customers simplify transportation through services such as freight coordination, 3PL support, transloading coordination, waybilling, and operational assistance.
Top Rail Solutions helps customers improve fleet visibility and coordination through railcar tracking, movement management, mechanical coordination, and operational support.
Yes. Top Rail Solutions works with customers to provide solutions tailored to their operational goals, whether they need short-term assistance or ongoing support.
Yes! Transloading, at a facility, team track, or locally leased track provides entry to shippers whose facilities are not near or do not have access to rail service.
Railcar Leasing
Top Rail Solutions helps customers identify equipment solutions through industry relationships and a personalized approach based on operational requirements.
Yes. Top Rail Solutions works with customers to understand their equipment needs and help identify options that support their transportation goals.
Transloading
Transloading is the process of transferring a shipment from one mode of transportation to another during its supply chain journey.
Transloading options vary by location, facility capabilities, equipment, and commodity. TRS can help identify a solution suited to your specific freight requirements.
Yes. Top Rail Solutions works with customers to provide solutions tailored to their operational goals, whether they need short-term assistance or ongoing support.
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If you have any questions that are not covered in our FAQ, feel free to reach out to us. We’re dedicated to providing the support you need.
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