Privacy Policy
Effective Date: July 23, 2026
Top Rail Solutions (“TRS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information and business-related information you provide to us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information You Provide
You may voluntarily provide information by:
- Completing a contact form
- Requesting information about our services
- Applying for employment
- Uploading documents through secure forms
This information may include:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Job title
- Resume or employment information
- Messages or inquiries
- Files you choose to upload, including images, Safety Data Sheets (SDSs), rail documentation, contracts, shipping documents, and other business-related materials.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referring website
- General geographic location
This information helps us improve website performance, maintain security, and better understand how visitors use our site.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests
- Provide information about our services
- Process employment applications
- Review and manage uploaded documents
- Communicate regarding projects or customer requests
- Improve our website and customer experience
- Maintain website security
- Comply with legal or regulatory obligations
We only use uploaded documents for the business purpose for which they were submitted.
Confidential Documents
Top Rail Solutions understands that many documents submitted through our website may contain confidential or proprietary business information.
Uploaded files—including Safety Data Sheets (SDSs), images, contracts, rail documentation, shipping information, engineering documents, and similar materials—are handled with reasonable administrative and technical safeguards designed to protect them from unauthorized access.
Please do not submit information that is unnecessary for your request or that you are not authorized to share.
Uploaded files may contain information related to customers, suppliers, rail operations, equipment, facilities, shipments, or other business activities. TRS uses submitted documents only for the business purpose for which they were provided and does not use such information for unrelated purposes.
While TRS takes reasonable administrative and technical measures to protect submitted information, users should consider the sensitivity of documents before uploading them through our website. For highly confidential, proprietary, or regulated information, TRS may provide alternative methods of document exchange upon request.
Cookies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Measure website performance
- Analyze website traffic
- Enhance security
Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
Third-Party Services
We may use trusted third-party service providers to help operate our website and business, including services for:
- Website hosting
- Spam prevention
- Website analytics
- Online forms
- File storage
- Embedded maps or videos
These providers may process information only as necessary to perform services on our behalf and are expected to maintain appropriate security measures.
Information Sharing
Top Rail Solutions does not sell, rent, or trade your personal information.
We may share information only:
- With trusted service providers supporting our website or business operations
- When required by law or legal process
- To protect the rights, safety, or property of Top Rail Solutions or others
- As part of a business merger, acquisition, or restructuring, if applicable
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information submitted through our website.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We encourage users to exercise discretion when submitting sensitive information online.
Data Retention
We retain personal information and uploaded documents only for as long as necessary to:
- Fulfill the purpose for which they were submitted
- Support ongoing business relationships
- Evaluate employment applications
- Meet legal, regulatory, or contractual obligations
- Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or destroyed when reasonably practicable.
Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request corrections to inaccurate information
- Request deletion of personal information, where permitted by law
- Withdraw consent for certain communications
To submit a privacy-related request, please contact us using the information below.
Children’s Privacy
Our website is intended for business use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Top Rail Solutions
Email: Technology@trsrail.com
Website: https://trsrail.com